Privacy Policy
At Award Hunter, owned and operated by Dalexa Limited, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include:
- Name and contact information
- Account credentials
- Travel preferences and frequent flyer program details
- Communication history with our AI assistant
- Usage data and analytics
2. How We Use Your Information
We use your information to provide, maintain, and improve our services, including:
- Personalizing your experience with Award Hunter
- Processing your requests and searches
- Communicating with you about our services
- Analyzing usage patterns to improve our AI and services
- Detecting, preventing, and addressing technical issues
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information in the following situations:
- With service providers who help us operate our business
- To comply with legal obligations
- To protect our rights, privacy, safety, or property
- In connection with a merger, sale, or acquisition of all or a portion of our company
4. Data Accuracy and Limitations
While we strive to ensure that all data provided through our Services is as accurate as possible, you acknowledge that there may be errors, inaccuracies, or omissions. Flight data may be delayed and is not guaranteed to be consistent or up-to-date.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us.
Last updated: 6th of September 2024